Terms of Service

1. About DocuScanPro

DocuScanPro ("Service", "we", "us", or "our") is a cloud-assisted web application that processes photographs of physical documents — such as receipts, notes, contracts, and forms — to produce flattened, perspective-corrected, and enhanced digital images. The Service is accessible at https://www.docuscan.pro and requires no app installation.

The Service uses proprietary image processing algorithms including AI-assisted edge detection, perspective transformation, background normalization, and contrast enhancement. Results are optimized for on-screen readability and general-purpose document archiving.

2. Acceptance of Terms

By accessing the Service through any device or browser, you confirm that:

• You are at least 18 years old, or have the consent of a parent or guardian.
• You have the legal right to upload the documents you submit.
• You understand that these Terms constitute a binding agreement.
• You are not located in a jurisdiction where using this Service is prohibited.

We reserve the right to modify these Terms at any time. Continued use of the Service after any modification constitutes acceptance of the updated Terms. Material changes will be indicated by updating the "Last Updated" date above.

3. Description of Service & Feature Scope

DocuScanPro provides the following core features:

• Perspective Correction: Automatically detects document corners and corrects viewing angle distortion.
• Shadow & Lighting Removal: Reduces uneven lighting, hotspots, and cast shadows from camera-captured documents.
• Smart Enhancement: Whitens backgrounds and sharpens text characters for improved legibility.
• B&W Scan Mode: Converts documents to high-contrast grayscale for archival or printing.
• Batch Processing: Allows Pro subscribers to queue multiple images for simultaneous enhancement.
• HD Export: Downloads processed images at full original resolution as high-quality JPEG files.
• Batch ZIP Download: Pro subscribers can download all processed documents in a single ZIP archive.

All processing is performed server-side via our secure API. The final image is returned to your browser and immediately eligible for download. We do not retain uploaded or processed images beyond the processing session.

4. Free Tier & Usage Quotas

The Free Tier allows you to experience the core scanning capability without payment:

• Up to 3 high-definition downloads without watermark per device (tracked by Device ID).
• After the free quota is exhausted, additional downloads will include a DocuScanPro watermark.
• Free-tier users may still upload and preview processed images without limit.
• The free quota is per-device and non-transferable. Attempting to circumvent quotas (e.g., by clearing cookies or using virtual machines) may result in account suspension.

4.1 Processing Queue

To ensure fair and stable service for all users, DocuScanPro uses a priority-based processing queue:

• Free Tier: Requests are placed in a shared sequential queue (max 1 concurrent task). During peak usage, you may experience a brief wait before processing begins. If the queue is full, you will receive a "queue full" notice and may retry after a short interval.
• Pro Tier: Requests bypass the free queue and are processed in a dedicated higher-concurrency pool, resulting in significantly faster response times especially during peak periods.
• Queue position data is transient — it is held only in server memory and is never logged or stored permanently.
• DocuScanPro does not guarantee specific processing wait times for free-tier users. Response time depends on current server load.

We reserve the right to adjust free tier limits at any time with reasonable notice.

5. Subscriptions & Billing

DocuScanPro offers Pro subscriptions through PayPal. By subscribing, you authorize PayPal to charge your payment method on a recurring basis according to your selected plan:

• Monthly Pro: $3.99/month, billed monthly.
• Yearly Pro: $29.99/year (~$2.50/month), billed annually — save 37%.

Pro subscriptions include: unlimited HD downloads, no watermarks, batch processing, batch ZIP download, and ⚡ priority queue access for faster processing.

5.1 Auto-Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. Renewal charges are at the then-current subscription price.

5.2 Cancellation Policy

You may cancel your subscription at any time via your DocuScanPro account dashboard or through PayPal. Cancellation takes effect at the end of the current billing cycle. No partial or pro-rata refunds are offered for unused time within any billing period.

5.3 Payment Failures

If a recurring payment fails, PayPal will retry the charge according to its standard retry policy. If all retries fail, your subscription will be suspended and Pro features will be revoked until a successful payment is made. We are not responsible for any service interruption caused by payment failures.

5.4 Refund Policy

6. Acceptable Use Policy

You agree NOT to use the Service to:

• Upload, process, or distribute documents containing illegal, obscene, defamatory, or harmful content.
• Process documents you do not own or do not have legal authorization to reproduce.
• Attempt to reverse-engineer, decompile, or extract our image processing algorithms.
• Conduct automated scraping, stress testing, or bulk API access without explicit written consent.
• Circumvent technical restrictions, quotas, or access controls.
• Impersonate another person or entity, or misrepresent your affiliation.
• Use the Service in any manner that violates applicable local, national, or international laws.

Violations may result in immediate account suspension and, where applicable, legal action.

7. Intellectual Property

All software, algorithms, UI design, branding, trademarks, and documentation associated with DocuScanPro are the exclusive property of DocuScanPro and its licensors, protected by international intellectual property laws.

Your Content: You retain full ownership of all documents you upload and the processed images generated. By uploading content, you grant DocuScanPro a limited, temporary, royalty-free license solely to process and return your images. This license terminates upon session end.

You may not use our brand name, logo, or trademarks without prior written consent.

8. Disclaimer of Warranties

Specifically, we make no guarantee that:

• Processed images will be perfectly accurate or legally equivalent to originals.
• The Service will be available at all times or in all geographic regions.
• Document processing will succeed for all image types, sizes, or conditions.
• The Service is free from viruses or other harmful code introduced by third parties.

9. Limitation of Liability

Our total aggregate liability for any claim arising out of or related to these Terms shall not exceed the greater of (a) the amount you paid to DocuScanPro in the 3 months preceding the claim, or (b) USD $10.00.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you.

10. Indemnification

You agree to defend, indemnify, and hold harmless DocuScanPro and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising from: (a) your breach of these Terms; (b) your use of the Service; (c) content you upload; or (d) your violation of any third-party rights.

11. Third-Party Services

The Service integrates with the following third-party platforms. Your use of these platforms is governed by their respective terms and privacy policies:

• Supabase – Authentication and account management. (Privacy Policy)
• PayPal – Payment processing. (User Agreement)
• Google Analytics – Anonymized usage analytics. (Privacy Policy)
• Cloudflare Turnstile – Bot-prevention and spam protection.

We are not responsible for the practices, policies, or content of these third-party services.

12. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with applicable law, without regard to conflict of law provisions. Any dispute arising under or relating to these Terms shall first be subject to good-faith negotiation. If resolution cannot be reached within 30 days, disputes shall be resolved by binding arbitration.

You waive any right to participate in a class-action lawsuit or class-wide arbitration against DocuScanPro.

13. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice, including if we reasonably believe you have violated these Terms. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will remain in effect.

14. Contact Us

If you have questions, concerns, or disputes regarding these Terms, please contact our support team. We aim to respond within 2 business days.

For formal legal notices, please reach us through our support form with the subject line: "Legal Notice – Terms of Service".